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I think if you purchase a car from a dealership and it is under warranty, you should be given a vehicle to use . If I had known about this policy,it would have certainly been a deal breaker for me . When I purchase my next vehicle I will check on this policy and and make sure its in the warranty coverage .
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 359-1970 to discuss your concerns, as your satisfaction is of utmost importance to us.
Christine "Tina" Young, picked u[ my questioning in search of a lead, aimed toward, my possibly purchasing a viable used pickup, as internet/phone inquiry. She has been quite supportive and has helped me obtain a viable truck. I needed to address a couple issues, and so far, l'm pleased. The first is, the two door fobs that came with the truck, just plain don't work properly and yjus all too easily, trip the security alert system. And the driver's door apparently (judging by the door gaps) is slid forward, thus binding with the left front fender. The truck is schedualed to be serviced for both those items, Tommorrow, 06/20/2019. Over all, so far, I am quite happy. I'm not a smoker.... does anyone have a suggestion as to how to soften or eliminate the smoke smell? Febreze is not, so far done any good. I'm open for suggestions!