I am extremely disappointed because my car was not cleaned adequately. Although it was a PEP car, I don't think that is any reason not to at least vacuum it THOROUGHLY,wipe off the dashboard, and clean the cup holders. Otherwise, I would have given the dealership 5 stars. It probably wouldn't have taken more than an additional half-hour.
In addition to that, the exterior wash looked like all that was done was run it through a car wash. Another ten minutes to really clean the wheels would have made it look like it was a new car. :(
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